In order to ensure secure access and client authentication, post login to the website you will be mandatorily requested to set a secondary password. This secondary password would have to be mandatorily entered post first level login to access any services available. Any 3 characters of the secondary password will be asked to access the various services on the website.
No. Secondary password is required for accessing the services available on the website.
On login to SmartTrade you are required to enter the bank account number of the default bank account linked to your trading account. If both levels of authentications are successful, only then you would be allowed access to SmartTrade.
Yes your account will get locked if you enter the incorrect bank account number thrice.
You can mail your concerns to firstname.lastname@example.org or call us on our Toll Free number 1800-209-4477 (India Toll Free) or 080-30111500 (Toll Chargeable).
If you want to trade immediately, then use our Tele-Trade service for placing of Orders through a dealer. The Toll Free No. is 1800-209-4477 (India Toll Free) or 080-30111500 (Toll Chargeable).